1. Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.
熟悉掌握菜單并可以自如地向客人做以介紹。
2. Be able to make suggestions on the menu that might suit guests of different nationalities and preferences.
根據(jù)客人不同的國(guó)籍和口味,推薦相應(yīng)的食品和飲料。
3. Undertake steps/process to ensure that all areas of the restaurant are set to the standards required for lunch and dinner.
遵守工作程序,確保餐廳根據(jù)中、晚餐以及客人的要求正確擺臺(tái),包括擺臺(tái)準(zhǔn)備工作,各種服務(wù)設(shè)備準(zhǔn)備就緒。
4. By ensuring everything is clean and tidy, ready for guests to enter the restaurant.
保證各種設(shè)備設(shè)施的清潔,隨時(shí)可以對(duì)客服務(wù)。
5. You feel confident in handling guests complaint
以標(biāo)準(zhǔn)為基本準(zhǔn)則處理客人投訴。
職位要求:
1. Senior High School Education or specialty hospitality .
高中畢業(yè)或相關(guān)同等學(xué)歷
2. Work experience in a similar position in a 5 Star Hotel for 1-2 years.
1-2年其他五星酒店同職位的工作經(jīng)驗(yàn)。
3. Good English skills (written & verbal)
良好的英語(yǔ)口譯及書(shū)寫(xiě)能力
4. Open minded and outgoing personality
Positive attitude
開(kāi)朗及外向性格
積極的工作態(tài)度
職位類(lèi)別:
服務(wù)員
舉報(bào)